Who we are
Our website address is: https://triggerbackdrops.com/
Delivery Policy
- Goods will be shipped by courier the next day after the placement of your order.
- Upon receipt of goods, the goods need to be inspected for any damages.
- Damages must be reported to Trigger Backdrops (Pty)Ltd upon receipt with photos of damaged packaging.
- Trigger Backdrops (Pty)Ltd will not be responsible for late deliveries due to riots, incorrect delivery details or receiver not available to receive the goods.
- In the events where the incorrect delivery details or receiver not available to receive the goods the extra costs will be for the receiver.
Refund Policy
- Thanks for purchasing our products operated by Trigger Backdrops (Pty) Ltd.
- In order to be eligible for a refund, you have to return the product within 14 calendar days of your purchase.
- The product must be in the same condition that you receive it and undamaged in any way.
- After we receive your item, our team of professionals will inspect it and process your refund.
- The money will be refunded by EFT payment method.
- If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.
- If anything is unclear or you have more questions feel free to contact our customer support team.